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Basic concepts

  • What is a workflow system?
  • What is a workflow sub-system?
  • What is a workflow route
  • What is a workflow stage?
  • What is a workflow step?
  • How to set whether workflow systems default to being 'active' or 'not active' when you create a new client
  • What is the difference between a job and a task?
  • How to handle unincorporated clients on the main accounts workflow.
  • How can I restore a deleted job?
  • When is a job marked as complete?
  • How to deactivate a workflow on a client.

Categories

  • Basic concepts
  • Job frequencies
  • Stages and steps
  • Job positions and the job holder
  • Deadlines and target dates
  • Job fields
  • Workflow actions
  • Multiple routes
  • Multiple sub-systems
  • Common scenarios
  • Example flows
  • Dashboards
  • Reporting
  • Bulk operations
  • FAQ - Workflow management
  • Workflow Management - Other
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