Create a new workflow system: Video 2/5 - Job positions, job holder and the pool

In this video series Ben creates a new workflow system from scratch. Using a fairly simple example of VAT filing in the UK, the example covers all the key principles that would allow you to create any workflow system, as follows:

• Video 1: Stages and steps.
• Video 2 (below): Job positions, job holder and the pool.
• Video 3: Target dates and deadlines.
• Video 4: Automated e-mail and SMS (Internal and external).
• Video 5: Advanced features (Multiple route variations and sub-systems).