What are Email/SMS global settings: choice of mail server
Within the realm of Glide's extensive functionalities, the selection of an appropriate mail server holds significant sway over all outgoing communications, including emails and SMS messages. A thorough comprehension of the available options for mail server configurations within Glide is vital to efficiently optimise your messaging system. Presented here is a comprehensive guide that will assist you in navigating and choosing the most suitable mail server setting for your specific requirements:
Accessing Email/SMS Global Settings:
- Start clicking on the menu labelled your business's name.
- Select "Messaging Centre".
- Within the top three options, click on the "Options" tab.
- Locate the setting approximately halfway down the left-hand side: "Set up custom email server preferences".
Option 1: Glide's Default Email Server (SendGrid)
Glide's default setting, used by a significant majority of users, employs SendGrid as the primary mail server. SendGrid specialises in ensuring the reliable delivery of high email volumes. Notably, this default setting accommodates flexible sending from multiple email addresses across different domains. However, utilising this setting mandates domain authentication for any domains used within the from address.
Option 2: Custom Email Server Configuration
Opting for a custom email server necessitates inputting SMTP credentials, potentially linking to a specific user account. This configuration could limit the capability to send emails from various user identities compared to Glide's inherent capacity to handle multiple senders. Custom setups might require adjustments for rate limiting and email signature management, particularly on on-premise Exchange Servers.
To retain the ability to send from multiple email addresses, you may wish to use an exchange mail connector. Here is a link to how this works within Glide.
Option 3: Web Hooks for Email
Using webhooks for Email is a less commonly utilised option that involves configuring Glide to trigger emails through webhooks, offering customisation for handling outbound emails. This choice caters to developers or users seeking specialised email handling, allowing integration with different applications or platforms.
Choosing the Right Setting:
Selecting the ideal email server setting hinges on specific business requirements, scalability needs, and integration prerequisites. Glide's default setting suits most users, whereas the custom server option offers tailored configurations for nuanced requirements. Web hook-triggered sending remains a niche choice, catering to users seeking specialised email handling.
Conclusion:
Understanding and selecting the appropriate mail server setting within Glide is of utmost importance in optimising outgoing communications effectively. Each option has its distinct advantages and considerations, ensuring that your choice aligns with your business's specific needs. For further assistance or enquiries, please contact the Glide support team through the provided contact details on the platform.
As Glide continuously evolves, its email and SMS functionalities expand, offering users diverse and efficient options to effectively and efficiently manage their communication channels.