How to send emails via an Exchange 365 mail connector.

If you use Exchange Online (part of Microsoft 365) then you can configure Glide to send messages via a mail connector by following the steps below:

• Log in to the Microsoft 365 admin centre at: https://admin.microsoft.com/#/homepage
• If your menu on the left-hand side is collapsed, then expand it by clicking Show all.

• Click on the Exchange option within the Admin centers list, this will then open in a new tab.

• Click on the Mail flow sub-menu and then the Connectors link.

• Click the Add a connector button.

• Choose the Your Organization's email server option and then click the blue Next button in the bottom left corner.
• Give the connector a Name and Description and click the blue Next button in the bottom left corner.
• Choose the IP address option for authentication. You'll need to contact your Glide Account manager to request the appropriate IP address. Click the blue Next button in the bottom left corner.

• Click the blue Create connector button.
• At this point return to Glide and click on the menu labelled with your business name.
• Click on the Messaging centre link.

• Click on the Options tab.

• Click on the Setup custom email server preferences link.

• Choose the option Use a custom email server and enter the MX record for the relevant Microsoft 365 domain (notes below on how to find this), port 25 and leave the username and password blank.

Finding the MX record for the relevant Microsoft 365 domain:

• Return to the main Microsoft 365 Admin centre, here (https://admin.microsoft.com/#/homepage)
• Click on the Settings sub-menu and then the Domains link.

• Click on the relevant domain, i.e. the one you shall be sending e-mails from in Glide.
• Click on the DNS Records tab and view the MX record for the domain. You do not need the 0 that precedes the value.