How to set up automated target dates.
Every stage of every job has a field to accommodate a target date, these fields can either be completed manually by users or automatically by workflow actions.
To set up workflow actions to automate target setting follow these steps:
- Click on the config menu (superuser required).
- Click on edit workflow systems.
- Drill into the appropriate workflow system using the pencil icon alongside the name.
- Click on the routes tab and find the route you wish to update. Remember that workflow actions are applied to a route so if you have multiple routes you will need to add workflow actions to each route individually.
- Scroll down to workflow steps. You have a special step representing the moment a job is created, a special step for when a job is taken from the pool and a step for every one of your progress buttons. Scroll to the step you wish to add the workflow action to.
- Click Create new action and choose either Set target date (Calendar days) or Set target date (Working days).
- Follow the workflow action guidance here.
- Click save.
This workflow action will effect all jobs (existing and new) from the second you save it; however, bear in mind that it will not effect existing jobs that have already passed the step that you have added the workflow action to. For example if you add a workflow action to the job creation step this will not create a target date on jobs that have already been created.