How to include a hyperlink in an e-mail template or footer.

You can include links to other web addresses in your e-mail templates and your e-mail footers.

This is useful because your recipients can simply click on the text that you have linked and they will be taken to the web address. You do not need to literally include the full web address text in your template, instead you can add the link to simpler text. For example if you wished to link to the BBC Sport website you do not need to include the full link in your template, this would be https://www.bbc.co.uk/sport - instead you can type some text and add the link, like this BBC Sport.

You can also include client or job specific data in your links, for example to link to a document folder specific to that client. All fields available in your message templates can be merged into the URL. This is discussed here.

Please note that you should not use this functionality in a template you plan to send via SMS as the links can not be included. Instead you should include the full text (e.g. www.bbc.co.uk/sport), most mobile phone operating systems will automatically notice this is a link and will hyperlink the text to the web address. The Glide team have tested this and confirm that the current versions of Apple's iOS and Google's Android operating systems will do this.

To include a link follow these steps:

  1. First you need to be editing an e-mail template or e-mail footer.
  2. Use the cursor to highlight the text you wish to add a link to and click on the link icon (both pictured below).

  3. You will see a pop up window that allows you to enter the details of the link (pictured below).

  4. In URL enter the full address that you wish to link to. You can cut/paste fields from the template body to include dynamic elements in your URL, just ensure the field will have data at the point the e-mail is generated to avoid creating a broken link, always run a test e-mail.

  5. The Text to display will default to the text you have highlighted in your template, leave this as it is.

  6. The Title is displayed when a recipient hovers over the link, you do not need one and can leave it blank.

  7. We recommend you leave Target as New window. This means that when your recipient clicks on the link they will open it in a new tab of their browser, leaving their e-mail client in another tab.

  8. Click OK to save the link.

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